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Refund Policy

Last updated October 29, 2026

Cancel anytime

Cancel from Account → Plan & billing. You won't be charged again, and your alerts stay on until the end of the month you've paid for. We don't refund partial months, except in the cases below.

When coverage stops

If we pause or stop checking stores in your alert (for example because a data source becomes unavailable or a monitoring budget is reached), we email you. For the time without coverage, we credit your next renewal or refund that portion on request.

How to request

Email [email protected] from the address on your account. Refunds go back to the original payment method through Stripe, usually within 5–10 business days.