Help & FAQ
How RestockRoo works, where the stock data comes from and what alerts cost.
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Is RestockRoo affiliated with Apple?
No. RestockRoo is an independent service. We are not affiliated with, endorsed by, or sponsored by Apple Inc.
Where does the stock information come from?
Only from data sources we have documented permission to use. Every status shows the source and the exact time it was observed. If no permitted source covers a store, we say so plainly instead of guessing.
Why do some stores say “No verified data” or “Unknown”?
“No verified data” means no permitted source covers that store yet. “Unknown” means the source could not confirm availability on the last check, for example because it was temporarily unavailable. Unknown never means sold out.
How fast are alerts?
Stores in a subscriber's priority areas are checked about every 3 minutes (1 area on Starter, 2 areas on Plus, 4 areas on Max; an area covers the Apple Stores around one city). Every other covered store is checked about every 30 minutes. The current interval is shown on each store page. Alerts are sent after a check reports a change, so we don't promise instant alerts and can't guarantee you'll be able to buy. Popular models can sell out within minutes.
How do push notifications work on iPhone?
On iPhone and iPad (iOS 16.4 or later), open RestockRoo in Safari, tap Share, then Add to Home Screen. Open the app from your Home Screen and turn on notifications. Email alerts work everywhere.
What does it cost?
Checking stock on the website is free. Alerts are a monthly subscription that renews until you cancel. You can cancel any time in your account with one click.
Can I buy right now?
Yes, for stores where live coverage is ready. Pick your iPhone Duo and stores, and we'll tell you before you pay if a store isn't covered.
What happens if monitoring is paused?
If a source is paused or coverage stops, we show it on the status page and email affected subscribers. Paid time without coverage is credited or refunded under our refund policy.
How do I delete my data?
Go to Account → Privacy to download your data or delete your account. Deleting cancels alerts immediately. Payment records we must keep by law are anonymized.